What are some different types of call centers?

What are some different types of call centers?

For any business that wants to look professional in front of its hardest critics and customers, one key aspect should always be having a call center handle them efficiently and effectively. You can do this simply by implementing the best call center business VoIP...
How Many Phone Lines Does Your Business Need?

How Many Phone Lines Does Your Business Need?

As a business owner, you may be wondering how many phone lines your business needs while trying to be aware of the costs. Business VoIP phone service is replacing traditional phone systems more and more each day as business owners are seeing the cost savings in their...
How Does RTP Work in VoIP?

How Does RTP Work in VoIP?

To better understand how the acronym RTP works in VoIP, we need to understand what the standardized 1996 Real-Time Transfer Protocol means. RTP provides the transmission of video and audio in real-time. RTP also offers end-to-end transport abilities for real-time...