What is IVR?

What is IVR?

So, what is IVR? IVR is known as interactive voice response and is an automated telephony system that allows business employees and customers to interact with each other through touch-tone dialing or voice commands. The best IVR systems provide basic interactions for...
What are some different types of call centers?

What are some different types of call centers?

For any business that wants to look professional in front of its hardest critics and customers, one key aspect should always be having a call center handle them efficiently and effectively. You can do this simply by implementing the best call center business VoIP...