VoIP has been developing at a tremendous rate. Over the past few years, businesses and other organizations have shifted rapidly from landline to Voice Over Internet Protocol. While this development is welcomed, questions abound about VoIP’s security threats.
When VoIP was first launched, critics argued that it lacked the proper security credentials to be used by the public. For instance, questions about malware threats and call taping were raised. Most of these concerns were brushed away by businesses eager to cut down the cost of communication and improve business.
Today, the threats posed by cybercriminals to VoIP clients have grown more than they were in the beginning. Therefore, it’s vital to put the right security measures when installing VoIP phone service for businesses. Keep reading to learn more about VoIP.
What Are VoIP Security Risks?
VoIP security risks refer to the threats that VoIP users are exposed to. These threats range from malware attacks to call tempering among others. When the threats manifest, VoIP users can lose valuable data, lose call clarity, and other factors. Users of VoIP must have protection measures in place.
Below are some of the common VoIP risks and how to avoid them:
Denial of Service Attack
The denial of service attack happens when the attacker overloads the bandwidth, interrupting service provision. In most cases, these types of attacks are difficult to detect since they are disguised as internet downtime. During the slow down of connection, the attacker can cause damage to VoIP phone service for small businesses.
The best solution to these types of attacks is assigning bandwidth when setting up VoIP. Separate the data used on voice calls from that used on sending media. Further, workers should be discouraged from using the bandwidth for other purposes apart from work.
VoIP Service Theft
The other major danger is VoIP service theft. With service theft, the attacker infiltrates the system and can make calls in the name of the VoIP client. Whether dealing with VoIP phone service for home or VoIP phone service for business, VoIP service theft is a serious risk.
When such attacks happen, confidential information is lost and can be used to steal from customers in the name of the business. Such risks can be quite costly.
Malware Attacks
The threat of malware is apparent to all communication systems, more so those that depend on the internet. With VoIP systems, the threat of malware attacks is always there. VoIP phone service providers must offer some sought protection.
The best VoIP providers may use anti-malware while the worst VoIP providers may leave you exposed to serious risks.
Call Tempering
Call tempering occurs when an attacker sends a large volume of data packets over the bandwidth to slow down things. This can affect the quality of calls and lead to a jittery conversation at the end of the system.
Dealing with the cheapest VoIP phone service can be a problem, especially when there is no technical support. It’s also recommended to use reliable and proven VoIP phone service providers.
Where to Get the Best VoIP Providers Today for Security Risks?
Most of the issues associated with VoIP security should be of any concern as long as the right VoIP phone service provider is used. The best VoIP providers look into security measures and put in place protection measures such as Antimalware and drill employees on how to deal with phishing threats among others.
At UCaaS Review, we offer reliable VoIP phone service reviews that can help you choose the best service provider. To learn more about our services, fill our contact form below.