Business Phone Systems

How Does VoIP Call Recording Work?

VoIP call recording is one of the most secure ways of recording audio files during a phone conversation in a cloud interface. Generally, employees or business owners find it difficult to take notes from their clients while speaking over the phone. However, with a business call recording VoIP system, users can record both sides of …

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How VoIP Phone Systems Benefit Restaurants

How VoIP Phone Systems Benefit Restaurants VoIP or voice over internet protocol phone systems is considered a robust communication solution, renowned for their operational efficiency, cost-saving benefits, and better service quality. It enables restaurant owners to enhance their overall operational workflows and establish their reputation in this overly competitive market. A VoIP system comes with …

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What’s the Difference Between Fixed and Non-Fixed VoIP Numbers?

VoIP business phones have revolutionized the telephony world not only for the better but because a VoIP system helps businesses cut operational costs. They also feature excellent call quality, the flexibility of remote calling, better reliability, and other unique features to help businesses to grow exponentially. However, when companies opt for a VoIP phone system, …

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10 Easy Steps to Setting Up Your Small Business Phone System

Considering the advances in call clarity and features offered by VoIP phone systems, more and more businesses are making the switch from traditional landlines to a unified VoIP solution. It allows you to use your own business phone number with an internet connection, so there’s no need to stress over advanced tech skills or physical …

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people on business phone conference call

What is a Managed Business Phone Systems Solution?

The advancements in communication solutions used by modern tech companies call for proper management of the systems. At all levels of business and in all business models, technology has taken the front seat with more investment inefficient communication phone systems. Managed phone systems are cutting-edge technology services that seek to streamline the functioning of modern …

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Business woman working on laptop and talking on VoIP phone while sitting on table in creative office.

VoIP vs Landlines: Which Phone System Is Right for Your Business?

Landlines have been around for decades. Suddenly, VoIP emerges from nowhere and landlines become the condemned phone system. While landlines have their shortcomings, they surely must also have some positives. Landlines and VoIPs are the commonly used phone systems for business. They offer different features since they belong to different generations. Nonetheless, there are still …

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Blocking Spam Calls to Your Business: How to Do it Effectively

Blocking Spam Calls to Your Business: How to Do it Effectively  As a business that receives a high volume of phone calls from customers, vendors, and other business-related affiliations, there’s nothing worse than answering a spam call that has nothing to do with your business. Even if the call only takes one minute of your …

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How to Fix Common Conference Call Problems

Conference call phone systems can be a blessing or a curse depending on the software and phone system itself. Businesses today rely heavily on the conference and video communications to conduct meetings, set itineraries, schedule appointments, and solve customer-related issues. Common problems that occur with conference call systems include not being able to hear each …

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What is a Toll-Free Number and Do I Want One?

Cloud phones are one of the most popular ways for businesses to communicate and conduct conferencing over the phone. Many major enterprises and corporations use them every day and have become an integral part of business phone solutions. A VoIP toll-free number allows businesses to manage their customer calls more efficiently. Having a VoIP business …

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UCaaS vs VoIP: What Meets Your Business Needs?

Since the debut of the Covid pandemic, today’s business world is more dependent on communication and connectivity than ever before with companies continuing to move toward fully remote or hybrid employees, plain old telephone service (POTS) simply doesn’t work anymore. With approximately 60% of today’s workforce working remotely, businesses are searching for communication solutions such …

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