Businesses that focus on developing seamless two-way communication between customers and call-center agents often report greater operational efficiencies and improved customer experience. Call center phone systems have existed for years but most focus either on inbound calls or outbound calls. Blended call center software is an advanced solution that allows agents to handle both inbound …
Are you tired of being bombarded with annoying and perplexing ghost calls? You’re not alone. Ghost calls have become a major nuisance for phone users worldwide. These are calls that appear to come from a random number but when answered, there’s no one on the other end of the line, leaving many frustrated with ghost …
Google voice is an affordable VoIP solution, revolutionizing the business telephone system. Traditionally, people faced a lot of hassle with their phone system including phone jack installation, tangled wires, hardware upgrades, poor-quality audio, and many others. This is the reason why many people are switching to VoIP solutions. VoIP business phones offer the perfect solution …
Call Parking is a unique feature involving a private network in the cloud that’s designed to manage multiple incoming calls without any trouble. Generally, this unique feature is a part of unified communication platforms or VoIP business phones system that helps to put someone on hold so that anyone in the organization can pick up …
VoIP call recording is one of the most secure ways of recording audio files during a phone conversation in a cloud interface. Generally, employees or business owners find it difficult to take notes from their clients while speaking over the phone. However, with a business call recording VoIP system, users can record both sides of …
VoIP business phones have revolutionized the telephony world not only for the better but because a VoIP system helps businesses cut operational costs. They also feature excellent call quality, the flexibility of remote calling, better reliability, and other unique features to help businesses to grow exponentially. However, when companies opt for a VoIP phone system, …
What’s the Difference Between Fixed and Non-Fixed VoIP Numbers? Read More »
Considering the advances in call clarity and features offered by VoIP phone systems, more and more businesses are making the switch from traditional landlines to a unified VoIP solution. It allows you to use your own business phone number with an internet connection, so there’s no need to stress over advanced tech skills or physical …
10 Easy Steps to Setting Up Your Small Business Phone System Read More »
The advancements in communication solutions used by modern tech companies call for proper management of the systems. At all levels of business and in all business models, technology has taken the front seat with more investment inefficient communication phone systems. Managed phone systems are cutting-edge technology services that seek to streamline the functioning of modern …
What is a Managed Business Phone Systems Solution? Read More »
Landlines have been around for decades. Suddenly, VoIP emerges from nowhere and landlines become the condemned phone system. While landlines have their shortcomings, they surely must also have some positives. Landlines and VoIPs are the commonly used phone systems for business. They offer different features since they belong to different generations. Nonetheless, there are still …
VoIP vs Landlines: Which Phone System Is Right for Your Business? Read More »
How VoIP Phone Systems Benefit Restaurants VoIP or voice over internet protocol phone systems is considered a robust communication solution, renowned for their operational efficiency, cost-saving benefits, and better service quality. It enables restaurant owners to enhance their overall operational workflows and establish their reputation in this overly competitive market. A VoIP system comes with …
