Call Quality

How Does VoIP Call Recording Work?

VoIP call recording is one of the most secure ways of recording audio files during a phone conversation in a cloud interface. Generally, employees or business owners find it difficult to take notes from their clients while speaking over the phone. However, with a business call recording VoIP system, users can record both sides of …

How Does VoIP Call Recording Work? Read More »

person on computer solving common VoIP problems

4 Tips to Solve Common VoIP Problems

VoIP quality problems are common, especially among small companies that are transitioning from landline to cloud-based communication systems. Some of the problems can be frustrating to the extent that some people end up hating VoIP entirely. While there are issues, it does not mean VoIP is bad. From latencies to jittery sounds, VoIP problems are …

4 Tips to Solve Common VoIP Problems Read More »

person dissatisfied with voip provider service

Identifying The Worst VoIP Providers

VoIP services offer communication solutions that most traditional cable companies can\’t provide. With options such as self-hosted VoIP call center and service provider call center, businesses have the freedom to choose an option that works for their needs. Hosted PBX services offer communication solutions to small, medium, and even large corporations. With so many benefits, …

Identifying The Worst VoIP Providers Read More »

Business woman working on laptop and talking on VoIP phone while sitting on table in creative office.

VoIP vs Landlines: Which Phone System Is Right for Your Business?

Landlines have been around for decades. Suddenly, VoIP emerges from nowhere and landlines become the condemned phone system. While landlines have their shortcomings, they surely must also have some positives. Landlines and VoIPs are the commonly used phone systems for business. They offer different features since they belong to different generations. Nonetheless, there are still …

VoIP vs Landlines: Which Phone System Is Right for Your Business? Read More »

How to Fix Common Conference Call Problems

Conference call phone systems can be a blessing or a curse depending on the software and phone system itself. Businesses today rely heavily on the conference and video communications to conduct meetings, set itineraries, schedule appointments, and solve customer-related issues. Common problems that occur with conference call systems include not being able to hear each …

How to Fix Common Conference Call Problems Read More »

online conference call meetings

Helpful Tips for Online Conference Call Meetings

Online conference calls have become the order of the day, with more people preferring to work remotely. Most institutions, including SMBs, were forced to implement work-from-home programs at the peak of the COVID-19 pandemic. As a result, online call conferencing has become a necessity. With a vast list of web conferencing software, there are many …

Helpful Tips for Online Conference Call Meetings Read More »

person on computer solving common VoIP problems

4 Tips to Solve Common VoIP Problems

VoIP quality problems are common, especially among small companies that are transitioning from landline to cloud-based communication systems. Some of the problems can be frustrating to the extent that some people end up hating VoIP entirely. While there are issues, it does not mean VoIP is bad. From latencies to jittery sounds, VoIP problems are …

4 Tips to Solve Common VoIP Problems Read More »