UCaaS Communication

RTP and VoIP

How Does RTP Work in VoIP?

To better understand how the acronym RTP works in VoIP, we need to understand what the standardized 1996 Real-Time Transfer Protocol means. RTP provides the transmission of video and audio in real-time. RTP also offers end-to-end transport abilities for real-time applications on unicast or multicast network services. VoIP phones for SIP trunking and RTP are …

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UCaaS Vs On-Premises: What Should You Opt for Modern Businesses?

In today’s world, businesses require a robust solution when it comes to collaboration and communication with their customers. Therefore, it’s evident that modern businesses need much more than just a telephone system. It is why the majority of businesses are adapting to unified communications due to its number of advantages. However, there are multiple solutions …

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customer service attending to customer

Benefits That UCaaS Provides for Customers

Effective communication is one of the most important aspects of a business. But when handling complex and multiple communication functions, a reliable and hassle-free platform is needed to stay in touch with customers. Unified communications as a service offer an efficient, cloud-based system for complex communication procedures. Unified communications as a service enable the streamlining of a business …

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