The term cloud computing is currently being used by virtually every tech expert out there. Those in the business world are constantly being told to migrate to cloud-based technology. More specifically, there is a rush to migrate businesses from landline to cloud-based. But what exactly does it mean? Cloud-based phone systems simply facilitate communication over …
In today’s digital world, customers still prefer talking on the phone with real humans while reaching out to customer service. The familiarity and immediacy of a phone support system help to build trust between the customer service agent of a business and the customer. This is why small businesses need a reliable phone system provider. …
5 Important Questions to Ask a Small Business Telephone System Provider Read More »
Voice over Internet Protocol (VoIP) is a voice call service in which data packets are transferred over the internet. In this system of communication, a person communicates on one end, where the voice is converted to data packets. The data packets are transported into the receiver and converted back to voice. There are many interesting …
