VoIP call recording is one of the most secure ways of recording audio files during a phone conversation in a cloud interface. Generally, employees or business owners find it difficult to take notes from their clients while speaking over the phone. However, with a business call recording VoIP system, users can record both sides of …
In the modern age of smartphones, call recording is not a big problem. Most smartphones come with simple call recording apps that can be utilized at any time. The complication comes at the organizational level, where multiple phone calls have to be made. Traditional PSTN lines require complex infrastructure for call recording. Call centers and …
Debt collection agencies probably have to do the hardest job in the world. Although they are thought to just ask for money from people, the fact is that collecting money from any person is not an easy job. Their job can be made easier by using a system that supports their processes. The processes involved …
Call Center Software for Debt Collection Agencies Read More »
In the modern age of smartphones, call recording is not a big problem. Most smartphones come with simple call recording apps that can be utilized at any time. The complication comes at the organizational level, where multiple phone calls have to be made. Traditional PSTN lines require complex infrastructure for call recording. Call centers and …
