Organizations of all types can quickly and easily deliver seamless omnichannel customer journeys and build lasting relationships with Genesys Cloud. Create exceptional customer relationships and fuel future growth with our people-obsessed contact center software.

Call Quality
Business Messaging
Video Conferencing
File Sharing


  • One Platform: Voice, Video, and Chat
  • HD Video Conferencing
  • Texting and Team Messaging
  • Mobile and Desktop App
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  • Healthcare
  • Legal
  • Franchise
  • Advertising
  • Construction
  • Consulting
  • Education
  • Energy
  • Entertainment
  • Financial/Insurance
  • Government
  • +5 More


  • All-in-one Cloud
  • Unified Communications
  • Team Messaging 
  • Video Conferencing
  • File Sync & Share
  • Business Analytics
  • Integration & Customization
  • WAN Network & Hardware


  • Large Enterprise (500+)
  • Mid-Market (10- 500)
  • Multi-site Businesses
  • Mobile Workforce
  • Virtual Call Center


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