VoIP vs Landline: What’s the Difference & Which is Better?

With today’s fast-paced business infrastructure and online shopping platforms taking e-commerce to new levels, there is much debate among top executives and corporations using communication systems as to which one is the best for their company and customers, VoIP or traditional landline phone services.

Fortunately, UCaaS Review has the right answers for you on which phone system is right for your business and how you can take advantage of the many extra calling features that come with VoIP and landlines that do not. Armed with the right information is always a key building block to the success of any business and VoIP provides that.

To discover the differences between VoIP and landline telephone service, the advantages of VoIP cloud phones, and how does VoIP work, keep reading.


How Does VoIP Work?

Before we understand what VoIP is, it’s important to know what the acronym VoIP means in plain English. Voice Over Internet Protocol (VoIP) works on the internet and makes and receives calls with cloud phones instead of traditional landline phones that are wired to a switched circuit via copper wires.


How Does Landline Work?

POTS or Plain Old Telephone is as old as the mid-1800s when telegram service was the best way to send a message to someone and beat two tin cans tied to a string and is nothing more than a way to send electric signals through a copper wire. Although early attempts started in 1849, Alexander Graham Bell was the first one to get a patent in 1876.

Since the introduction of the telephone system, the world has evolved into a global network of wires and internet servers, connecting people from all four corners of the earth for personal as well as business communications. At large, the majority of landline telephones are in the aging population spanning the globe and got replaced by cloud phones with VOIP technology.

Which phone system is right for your business, let’s take a look at this stuff below:

  • VoIP business phones can handle a wide range of communication tasks such as video conferencing, text messages, voice mail, call recording, IVR, and so much more.
  • The best VoIP phones can be automatically updated with current updates from the server or VoIP service provider, whereas landline telephones can not.
  • Users can access VoIP phone numbers from a multitude of wireless devices like PCs, laptops, tablets, smartphones, and other connected devices.
  • VoIP phone numbers can be ported, meaning existing business numbers can be easily transferred to your VoIP service provider.
  • VoIP phone service offers users call recording and extra voicemail features that make keeping track of your incoming and outgoing business calls a piece of cake.


With so many features and added communication benefits, it comes as no big surprise that businesses today are now using VoIP business phones instead of traditional landlines.


What Cost More VoIP or Landline Phone Services?

While these costs depend on several factors such as the number of landline phone lines you have and VoIP phones to required data storage, security, and bandwidth, the average cost for VoIP phone numbers and services are far less expensive as opposed to conventional landline telephony services.

Factors that affect the cost of monthly landline and VoIP phone services include:

  • The number of wires running to landline phones that require extra installation fees with standard telephone services.
  • The required bandwidth your business needs to operate efficiently and without internet freeze-ups or lag in your internet speeds.
  • What you need for data storage to access important information such as call times and durations as well as all of your company’s communication records.
  • Do you need an IVR call center and automation for your business to direct your callers, then the best VoIP phones are the more affordable option.
  • Does your business have a remote workforce who needs access to your phone system, then VoIP can keep your employees happy because, unlike traditional landline phone services that go down when the power goes out, VoIP business phones work off the internet; therefore, are far more reliable.


As you can see from the list above, there are several factors that can affect the cost of monthly phone services for both VoIP and landlines but when it comes to how does VoIP work for saving companies a pile of money, it’s a no-brainer.


Which Phone System is Right for Your Business?

One of the best things you can do is contact USaaS Review and get a free quote or receive some professional assistance for any questions that you may have about VoIP business phones and which one is right for you. Depending on the VoIP service provider and cloud phone(s) you want, can determine which VoIP phone will work the best for your business.

You should also talk to your VoIP service provider about the number of workstations that require cloud phones because this can impact your overall monthly phone bill. One of the biggest advantages of VoIP vs landlines or even cellphone service providers is with VoIP, you won’t pay for any extra surcharges and over-used data rates and fees.


How to Choose the Best VoIP Service Provider?

The best method is to do your homework and compare services offered and monthly subscription rates. You can do that here at UCaaS Review, we provide a comprehensive overview of each VoIP service provider listed on our VoIP comparison platform that comes with direct access and answers all of your questions and concerns about VoIP.

Ever since Vocaltech, the first company to launch VoIP to the world in 1995, other companies saw the need for these services that lowered international and long-distance calls for businesses and residential customers by significant margins. On average, customers report that VoIP phone services are about 30% less than landline phone services.

For more information about pricing and VoIP services, call us today or take a few minutes and request a free quote by clicking here.

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