Nextiva, a leader in unified communications, has launched a new solution aimed at enhancing workplace management. The solution, dubbed Nextiva...
Nextiva Unveils Workforce Scheduling for Enhanced Employee Management
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VoIP
How to Optimize Your VoIP Call Quality
Boost VoIP call quality with proven tips to reduce noise, improve bandwidth, and enhance call stability for seamless communication.
How Nextiva’s Scheduled Maintenance Affects Your Business Operation
Businesses today rely on uninterrupted access to communication platforms like VoIP and Unified Communications as a Service (UCaaS) for seamless...
Dialpad Resolves Data Duplication Issue Affecting Analytics Dashboards
In September 2024, Dialpad addressed an incident that impacted their analytics feature, which resulted in duplicate data in historical dashboards....
RingCentral Unveils AI-Powered Solutions for Enhanced RingCX Contact Center Efficiency
RingCentral has launched new AI-powered solutions for its RingCX contact center platform, designed to enhance business operations for companies...
Vonage Enhances AI-Driven SIP Capabilities for Businesses: A UCaaS Revolution
Vonage, a leader in cloud communications and now part of Ericsson, has recently launched intelligent SIP (Session Initiation Protocol) capabilities...
Zoom Introduces Gen-AI Powered ‘Docs’ for Enhanced Workplace Collaboration
Zoom, a key player in the Unified Communications as a Service (UCaaS) industry, has unveiled its latest innovation: Zoom Docs. This AI-powered...
Nextiva vFax Outbound Issues: Impact and Implications for Business Operations
Staying updated with VoIP and UCaaS providers' service incidents and their resolutions is crucial for businesses relying on these technologies. One...
Recent Dialpad AI Functionality Degradation: Implications for VoIP and UCaaS Users
On June 24, 2024, Dialpad experienced a significant degradation in its AI functionality, specifically impacting voice intelligence features such as...