The 2025 8x8 Elevate Awards highlight a year of significant progress across the Unified Communications as a Service (UCaaS) and Voice over IP (VoIP)...
Jared Flanders
UCaaS Trends Reshaping Business Communication in 2025
UCaaS trends are redefining how businesses communicate, collaborate, and adapt in 2025. From AI-powered assistants to mobile-first workflows and...
The AI Revolution in UCaaS What CIOs Need to Know
AI is no longer a futuristic add-on. It’s becoming the core engine behind how teams connect, respond, and get work done. At UCaaS Review, we’ve seen...
Zoom Unveils AI-First Workflow Automation to Supercharge Business Efficiency
Zoom is expanding beyond meetings. Its newly launched Workflow Automation tool, powered by Zoom AI Companion, allows users to automate routine tasks...
How to Choose the Best VoIP Managed Services
VoIP managed services are a critical part of today’s business communication strategy. The right provider can ease the burden on your IT team,...
Streamlining Operations with UCaaS Efficiency Tools
Boost productivity by leveraging UCaaS efficiency tools to streamline your operations and maximize your business communication potential.
Zoom Will Migrate Service Status Page to New Domain
Zoom has announced an important update that will affect how users access real-time information about service availability and operational status. In...
Maximizing VoIP Performance for Enterprise Excellence
Boost enterprise success with expert VoIP optimization tips; enhance call quality, reliability, and integration for seamless communication.
The Quiet Rise of the Best UCaaS Providers in the US
Last spring, I spoke with the IT director of a mid-sized healthcare group who had just switched UCaaS providers, for the third time in two years....
Nextiva – Product Update: Contact Center Latency Incident
Overview Nextiva users experienced a critical service degradation impacting the Nextiva Contact Center. The incident, which spanned nearly 10 hours,...