by Jared Flanders | Sep 26, 2024 | Product Updates
How Nextiva's Scheduled Maintenance Affects Your Business Operation Businesses today rely on uninterrupted access to communication platforms like VoIP and Unified Communications as a Service (UCaaS) for seamless operations. As one of the industry leaders, Nextiva has...
by Jared Flanders | Sep 26, 2024 | Product Updates
Dialpad Resolves Data Duplication Issue Affecting Analytics Dashboards In September 2024, Dialpad addressed an incident that impacted their analytics feature, which resulted in duplicate data in historical dashboards. While this issue didn’t affect core...
by Jared Flanders | Sep 17, 2024 | Knowledge base, Business Phone Systems, Cloud Phone Technology, VOIP
Google Voice for Business: Complete Guide & Setup Google Voice for Business is a versatile VoIP (Voice over Internet Protocol) service that offers a range of features specifically tailored for organizational use. This makes it ideal for small—to medium-sized...
by Jared Flanders | Sep 17, 2024 | News, PR, & Awards
RingCentral Unveils AI-Powered Solutions for Enhanced RingCX Contact Center Efficiency RingCentral has launched new AI-powered solutions for its RingCX contact center platform, designed to enhance business operations for companies using VoIP and UCaaS systems. These...
by Jared Flanders | Sep 17, 2024 | Knowledge base, Business VoIP, IVR
What is Conversational IVR and How It Benefits Your Business Understanding Conversational IVR Conversational IVR is a significant advancement over traditional IVR systems. Traditional IVR systems operate on a set of pre-recorded messages and keypad inputs, which often...