by UCaaS Review | Jul 19, 2024 | Product Updates
Dialpad Enhances AI Backend System for Improved Voice Intelligence Dialpad has successfully completed a significant upgrade to its AI backend system, ensuring improved performance and reliability for its Voice Intelligence services. This scheduled maintenance was...
by UCaaS Review | Jul 19, 2024 | Product Updates
Latest Zoom Updates: Enhancements for Contact Center and Virtual Agent - July 2024 Latest Zoom Updates: Enhancements for Contact Center and Virtual Agent – July 2024 Keeping you informed with the latest developments in the UCaaS industry, here are the most...
by UCaaS Review | Jul 19, 2024 | Product Updates
Latest RingCentral Updates: Enhancements for HubSpot, Zendesk, and Salesforce Integrations Latest Industry Updates from RingCentral: Enhancements Across HubSpot, Zendesk, and Salesforce Integrations RingCentral, a leader in cloud communication and collaboration...
by UCaaS Review | Jul 9, 2024 | News, PR, & Awards
8x8’s Double Win at ChannelVision Visionary Spotlight Awards: A Testament to Innovation and Excellence in UCaaS In a significant achievement that underscores its commitment to innovation and customer satisfaction, 8×8, Inc. recently secured two prestigious...
by UCaaS Review | Jul 9, 2024 | Product Updates
Nextiva vFax Outbound Issues: Impact and Implications for Business Operations Staying updated with VoIP and UCaaS providers’ service incidents and their resolutions is crucial for businesses relying on these technologies. One such incident occurred recently with...