Dialpad, a leading provider in the unified communications as a service (UCaaS) market, has recently acquired Surfboard, a company specializing in...
Dialpad Acquires Workforce Management Business Surfboard: A Strategic Expansion in UCaaS
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News, PR, & Awards
Dialpad Call Recordings Issue
Incident Overview Issue Identification: Dialpad reported an issue where some call recordings were not available. Date Reported: October 30, 2024...
Nextiva Unveils Workforce Scheduling for Enhanced Employee Management
Nextiva, a leader in unified communications, has launched a new solution aimed at enhancing workplace management. The solution, dubbed Nextiva...
Impact of Recent Dialpad Service Interruptions on Business Operations
In a recent incident involving Dialpad, a prominent Unified Communications as a Service (UCaaS) provider, businesses experienced significant...
Vonage Expands UCaaS Capabilities with RCS and Salesforce Integration
Vonage, a significant player in the VoIP and UCaaS market, has introduced two major enhancements impacting business operations: the launch of Vonage...
RingCentral Unveils AI-Powered Solutions for Enhanced RingCX Contact Center Efficiency
RingCentral has launched new AI-powered solutions for its RingCX contact center platform, designed to enhance business operations for companies...
Vonage Enhances AI-Driven SIP Capabilities for Businesses: A UCaaS Revolution
Vonage, a leader in cloud communications and now part of Ericsson, has recently launched intelligent SIP (Session Initiation Protocol) capabilities...
Zoom Introduces Gen-AI Powered ‘Docs’ for Enhanced Workplace Collaboration
Zoom, a key player in the Unified Communications as a Service (UCaaS) industry, has unveiled its latest innovation: Zoom Docs. This AI-powered...
Enhancing Microsoft Teams with GoTo: Discover Business Collaboration Tools
The intersection of VoIP and UCaaS products with platforms like Microsoft Teams is critical for enhancing business operations. A recent webinar...