RingCentral, a leading player in the UCaaS and VoIP (Voice over Internet Protocol) space, is enhancing its flagship product, RingCX, by forming a...
News, PR, & Awards
Signal Enhances Video Calling Features, Positioning It as a Serious Competitor to Zoom, Meet, and Teams
One of the latest advancements in the UCaaS space comes from Signal, a privacy-focused messaging app that has traditionally been known for its...
Klarna Introduces Flexible Payment Options for Zoom: What This Means for UCaaS
The integration of financial technology and Unified Communications as a Service (UCaaS) platforms has opened new avenues for enhancing user...
Dialpad Acquires Workforce Management Business Surfboard: A Strategic Expansion in UCaaS
Dialpad, a leading provider in the unified communications as a service (UCaaS) market, has recently acquired Surfboard, a company specializing in...
Dialpad Call Recordings Issue
Incident Overview Issue Identification: Dialpad reported an issue where some call recordings were not available. Date Reported: October 30, 2024...
Nextiva Unveils Workforce Scheduling for Enhanced Employee Management
Nextiva, a leader in unified communications, has launched a new solution aimed at enhancing workplace management. The solution, dubbed Nextiva...
Impact of Recent Dialpad Service Interruptions on Business Operations
In a recent incident involving Dialpad, a prominent Unified Communications as a Service (UCaaS) provider, businesses experienced significant...
Vonage Expands UCaaS Capabilities with RCS and Salesforce Integration
Vonage, a significant player in the VoIP and UCaaS market, has introduced two major enhancements impacting business operations: the launch of Vonage...
RingCentral Unveils AI-Powered Solutions for Enhanced RingCX Contact Center Efficiency
RingCentral has launched new AI-powered solutions for its RingCX contact center platform, designed to enhance business operations for companies...