Understanding the Cisco SPA EOL Announcement Businesses using Cisco SPA phones with RingCentral's VoIP services will need to take action following a...
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PanTerra Networks Launches Connect AI for Smarter Video Conferencing and Contact Center AI for Seamless Customer Engagement
In a significant advancement for unified communications and customer engagement, PanTerra Networks has unveiled two AI-driven solutions: Connect AI...
Zoom Expands Channel Partner Opportunities with Video SDK Resale
Zoom has announced that channel partners can now resell its Video Software Development Kit (SDK), a move set to reshape the VoIP and UCaaS markets....
8×8 and Descope Partner to Enhance Security and Efficiency for VoIP and UCaaS Users
​In a strategic move to enhance security and operational efficiency, 8x8, a leading integrated cloud communications platform, has partnered with...
RingCentral Partners with Verint to Enhance RingCX Platform: A Key Move for UCaaS and VoIP Solutions
RingCentral, a leading player in the UCaaS and VoIP (Voice over Internet Protocol) space, is enhancing its flagship product, RingCX, by forming a...
Signal Enhances Video Calling Features, Positioning It as a Serious Competitor to Zoom, Meet, and Teams
One of the latest advancements in the UCaaS space comes from Signal, a privacy-focused messaging app that has traditionally been known for its...
Klarna Introduces Flexible Payment Options for Zoom: What This Means for UCaaS
The integration of financial technology and Unified Communications as a Service (UCaaS) platforms has opened new avenues for enhancing user...
Dialpad Acquires Workforce Management Business Surfboard: A Strategic Expansion in UCaaS
Dialpad, a leading provider in the unified communications as a service (UCaaS) market, has recently acquired Surfboard, a company specializing in...
Dialpad Call Recordings Issue
Incident Overview Issue Identification: Dialpad reported an issue where some call recordings were not available. Date Reported: October 30, 2024...