The 2025 8x8 Elevate Awards highlight a year of significant progress across the Unified Communications as a Service (UCaaS) and Voice over IP (VoIP)...
News, PR, & Awards
Zoom Unveils AI-First Workflow Automation to Supercharge Business Efficiency
Zoom is expanding beyond meetings. Its newly launched Workflow Automation tool, powered by Zoom AI Companion, allows users to automate routine tasks...
Zoom Will Migrate Service Status Page to New Domain
Zoom has announced an important update that will affect how users access real-time information about service availability and operational status. In...
Nextiva – Product Update: Contact Center Latency Incident
Overview Nextiva users experienced a critical service degradation impacting the Nextiva Contact Center. The incident, which spanned nearly 10 hours,...
UCaaS Users Beware: Zoom Phishing Scam Empties Investor’s Crypto Wallet – What It Means for Your Business Communications
Boost VoIP reliability by achieving 99.99% uptime. Discover essential strategies and tools for a robust and uninterrupted network performance.
Avaya to Wind Down Support for Small Cloud Contact Centers: What It Means for Your UCaaS Strategy
Enhance UCaaS security against cyber threats with essential tips and data-backed strategies to protect your communication infrastructure.
CPT of South Florida Achieves RingCentral Reachâ„¢ Gold Partner Status, Enhancing UCaaS Offerings in South Florida
Secure your VoIP calls with encryption. Learn effective techniques to protect your conversations from snoopers and preserve your privacy today.
Charter-Cox Merger Set to Reshape UCaaS and VoIP Market in 2025
Secure your VoIP calls with encryption. Learn effective techniques to protect your conversations from snoopers and preserve your privacy today.