Dialpad has successfully completed a significant upgrade to its AI backend system, ensuring improved performance and reliability for its Voice...
Dialpad Enhances AI Backend System for Improved Voice Intelligence
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Product Updates
Latest Zoom Updates: Enhancements for Contact Center and Virtual Agent – July 2024
Latest Zoom Updates: Enhancements for Contact Center and Virtual Agent - July 2024 Keeping you informed with the latest developments in the UCaaS...
Latest RingCentral Updates: Enhancements for HubSpot, Zendesk, and Salesforce Integrations
Latest Industry Updates from RingCentral: Enhancements Across HubSpot, Zendesk, and Salesforce Integrations RingCentral, a leader in cloud...
Nextiva vFax Outbound Issues: Impact and Implications for Business Operations
Staying updated with VoIP and UCaaS providers' service incidents and their resolutions is crucial for businesses relying on these technologies. One...
Recent Dialpad AI Functionality Degradation: Implications for VoIP and UCaaS Users
On June 24, 2024, Dialpad experienced a significant degradation in its AI functionality, specifically impacting voice intelligence features such as...
MCM Telecom and RingCentral Unveil Innovative Push-to-Talk Solution for Symphony
MCM Telecom and RingCentral Partnership MCM Telecom, a prominent telecommunications provider in Latin America, has partnered with RingCentral, an...
Latest Updates in Dialpad: Enhancing VoIP and UCaaS Solutions
As businesses increasingly rely on VoIP (Voice over Internet Protocol) and UCaaS (Unified Communications as a Service) solutions to streamline their...
Vonage and Telstra Collaborate to Elevate Network Capabilities for Businesses
Vonage, a global leader in cloud communications, has joined forces with Telstra, Australia’s leading telecommunications company, to bring advanced...
Embracing AI and Zero-Trust Security for UCaaS and VoIP Systems
Zoom’s Post-Quantum End-to-End Encryption: Enhancing Security for VoIP and UCaaS In a significant move to bolster its security framework, Zoom has...