Best Business VoIP
Providers Reviews

What is the best VoIP phone service for business? Find the best VoIP Solution for your business from our reliable user VoIP reviews at UCaaS Review.

The Best VoIP Company Reviews For Business

Small businesses need to harness VoIP services because PSTN landline connections are fast becoming relics of the past. Landline setup costs are sometimes unusually high but business VoIP providers can provide the best-rated VoIP phone systems for medium businesses at relatively low costs.

The best-rated VoIP phone systems for medium businesses are cost-effective, easy, and fast to implement. Finding the best-rated VoIP service can be very time-consuming if customers don't know what to look for. You can learn how to select the best VoIP providers for you.

 

Here are the best-rated UCaaS providers for business:

Panterra rate

PanTerra

Call quality

rate

(4.8)

Business Messaging

rate

(4.7)

Video Conferencing

rate

(4.8)

File Sharing

rate

(4.8)

(93 reviews)

rate

Rating 4.83

UCaaS Provider PanTerra is The Communications-Enabled Everything Cloud Provider, offering the only all-in-one, customizable, HIPAA/HITECH secure, communications cloud solution. PanTerra leads the all-in-one communications cloud…

Kumo rate

Kumo

Call quality

rate

(4.3)

Business Messaging

rate

(4.2)

Video Conferencing

rate

(4.2)

File Sharing

rate

(4.2)

(39 reviews)

rate

Rating 4.37

UCaaS Provider Kumo specializes in cloud computing solutions that unify communications and simplifies technology by elevating businesses with the cloud. Kumo is a technology driven…

BCM One rate

BCM One

Call quality

rate

(4)

Business Messaging

rate

(3.9)

Video Conferencing

rate

(3.9)

File Sharing

rate

(3.9)

(25 reviews)

rate

Rating 3.92

UCaaS Provider BCM One is an experienced and highly respected managed solution provider and advisor to IT leaders nationwide. BCM One’s niche is working with…

GoToConnect rate

GoToConnect

Call quality

rate

(3.9)

Business Messaging

rate

(3.9)

Video Conferencing

rate

(3.9)

File Sharing

rate

(3.9)

(86 reviews)

rate

Rating 3.9

UCaaS Provider GoToConnect offers what your business needs to run completely virtually – from cloud-based business phones (VoIP), to video conferencing, text and chat. Employees…

Ring Central rate

Ring Central

Call quality

rate

(3)

Business Messaging

rate

(2.7)

Video Conferencing

rate

(2.5)

File Sharing

rate

(2.5)

(134 reviews)

rate

Rating 2.6

UCaaS Provider Ring Central is a global provider of cloud enterprise unified communications and collaboration solutions. RingCentral empowers today’s mobile and distributed workforces to be…

Vonage rate

Vonage

Call quality

rate

(2)

Business Messaging

rate

(1.5)

Video Conferencing

rate

(2)

File Sharing

rate

(1)

(134 reviews)

rate

Rating 2.6

UCaaS Provider Vonage Business Communications is a unified communications platform with the ability to seamlessly connect employees via voice, messaging, and video virtually anywhere around…

Dialpad rate

Dialpad

Call quality

rate

(3.9)

Business Messaging

rate

(4)

Video Conferencing

rate

(3.7)

File Sharing

rate

(3.8)

(50 reviews)

rate

Rating 3.9

UCaaS Provider Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls–anywhere, anytime. It brings simplicity…

3CX rate

3CX

Call quality

rate

(4.3)

Business Messaging

rate

(4.3)

Video Conferencing

rate

(4.4)

File Sharing

rate

(4.3)

(37 reviews)

rate

Rating 4.4

UCaaS Provider 3CX is a global leader in business VoIP and Unified Communications (UC) technology. 3CX is the developer of an open standards communications solution…

Expert Advice for Using a UCaaS Service Provider

Business VoIP Phone Service

Tailored for small and medium businesses, Business VoIP phone services offer cost-effective communication solutions without hefty infrastructure investments. However, selecting a reliable VoIP service provider is crucial. Long-term contracts with subpar providers can be costly, emphasizing the importance of thorough research, and considering factors like call quality and customer care. Discover more about top business VoIP providers.

Expert Advice for Using a UCaaS Service Provider

Business Alternative to Conventional Landlines

Tailored for small and medium businesses, Business VoIP phone services offer cost-effective communication solutions without hefty infrastructure investments. However, selecting a reliable VoIP service provider is crucial. Long-term contracts with subpar providers can be costly, emphasizing the importance of thorough research, and considering factors like call quality and customer support. Discover more about top business VoIP providers.

What is Business VoIP?

VoIP, or Voice over Internet Protocol, utilizes the Internet for phone calls, eliminating the need for traditional landlines. Connected through a router, VoIP phones resemble traditional phones but reduce hardware costs. A smartphone app and top-rated VoIP systems execute calls without additional systems. VoIP service providers offer various categories, including residential, international, number porting, and SIP trunking providers.

The Benefits of Small Business VoIP Providers

VoIP phone systems for medium businesses are essential to keep companies in touch with their teams and improve customer experience. This is important for the conversion and retention of business.

The advantages of installing the best-rated VoIP service for small businesses are:

Cheaper telephone calls both locally and internationally

Video conferencing features for communication with staff and customers

The same number can be used anywhere to make calls

Easy to set up

Multiple calls can be made with one number

Overall call usage can be tracked

Business enterprises, both small and large can scale their operations and achieve better results with the use of VoIP technology.

Top 10 Business VOIP Providers

Explore a list of the Top 10 Business VOIP Phone Solutions.

Best Call Center Providers

Explore the Top 10 Business Center Software Solutions.

Top SIP Trunking Providers

Explore the Top 10 SIP Trunking providers for your small business.

Main Features of Business VoIP

Business VoIP extends beyond basic communication features, incorporating advanced protocols, APIs, and technologies to offer businesses a secure, integrated, and scalable communication infrastructure.

Some of the main features of business VoIP include:

Messaging

Secure Messaging Protocols:

Business VoIP providers implement robust security measures for messaging, incorporating encrypted protocols such as TLS (Transport Layer Security) to ensure the confidentiality and integrity of business communications.

Video Conferencing

APIs for Deep Integration:

VoIP platforms expose APIs that enable deep integration with CRM, ERP, and other business applications. This level of integration allows for seamless data exchange, automating workflows, and enhancing overall business process efficiency.

Business App Integration

WebRTC for Advanced Video Conferencing:

Leveraging WebRTC technology, business VoIP providers deliver advanced video conferencing capabilities. This open-source project facilitates real-time communication via web browsers, offering low latency, high-quality video meetings, and cross-browser compatibility.

Call Center

Mobile VoIP with SIP Integration:

Business VoIP solutions often utilize SIP (Session Initiation Protocol) for mobile VoIP applications. This standard protocol ensures smooth communication between mobile devices and the VoIP infrastructure, maintaining call quality and reliability on various networks.

Mobile VoIP

Quality of Service (QoS) for Network Performance:

Business VoIP providers implement Quality of Service (QoS) mechanisms to prioritize voice and video traffic over the network. This ensures a consistent user experience by minimizing latency, jitter, and packet loss during calls and video conferences.

Mobile VoIP

Dynamic Scalability with Load Balancing:

VoIP systems feature dynamic scalability with load-balancing mechanisms. Load balancing distributes call and data traffic across servers, optimizing resource utilization and maintaining system performance, crucial for handling varying communication demands in enterprise environments.

Who is the Best VoIP Provider for Business?

VoIP reviews consider the following as important to provide quality to customers and businesses by lowering their operational costs significantly:

Hardware

The use of softphones and desk phones or a mix of the two.

Administration

A business can save money through UCaaS solutions by not spending money on advanced features. This is because these features come with UCaaS solutions. Some of the advanced features include group chats, caller ID, video conferencing, and all the relevant features a business needs.

Saas and UcaaS

Features like free VoIP software, conference calls, SMS and MMS, and video conferencing are all integrated into one system. Advanced features and the number of calls handled.

The above approach can help distinguish the best VoIP providers for business from the worst VoIP providers.

Business VoIP Phone Systems

Business VoIP, a contemporary internet-based phone service, outshines traditional PSTN landlines by offering enhanced features at a fraction of the cost. Its appeal lies in integration with modern business tools, enabling seamless communication with voice, video, and data over the internet. Businesses benefit from functionalities like video conferences, call scheduling, and file sharing.

Who is the Best VoIP Provider for Business?

Determining the best-rated VoIP service provider is subjective and complex, given the constant emergence of new providers. Instead of singling out one as the best, this post explores effective ways to identify the top business VoIP service providers. By establishing criteria tailored to individual business needs, users can make informed choices from the diverse range of available options.

How to Choose The Best Business VoIP Provider

While many businesses prioritize pricing when selecting a Business VoIP provider, relying solely on cost can lead to long-term challenges. A low-cost provider may prove unreliable, and refunds are unlikely after a long-term commitment. It's crucial to assess business needs and available communication solutions to choose the best VoIP system based on suitability and offered solutions.

Below are four steps to determine the best VoIP phone system for business:​

Step 1: Check Your Internet Speed

Make sure your internet is fast enough for VoIP (Voice over Internet Protocol) in the office. You need at least 5MBps for smooth Business VoIP.

Step 2: Plan Your Budget

Consider the cost not just for the phone system but also for boosting your internet if needed. Many business VoIP providers only cover the phone system, not additional collaboration tools.

Step 3: Decide What to Buy First

Use your budget to prioritize needs. If getting phones is most important, focus on that before other things.

Step 4: Compare Features

Look at features offered by top VoIP providers. Read online reviews to see what others say. Reviews are crucial for making a smart choice among business VoIP providers. They share real experiences, helping you find the best one for your needs.

What to Look for in a Business VoIP Review?

Reviews are vital for choosing a service provider, but they can be misleading. Simply reading reviews isn't sufficient; it's crucial to vet them for authenticity. Beware of red flags like a company having both numerous five-star and one-star reviews, indicating potentially bought reviews. Avoid long-term VoIP commitments with unreliable service providers.

What are the primary factors of VoIP ratings?

When reviewing the ratings, consider individual ratings for sound quality, reliability, key features, pricing, and customer features.

Percentage of Recommendations From Users

Most importantly, check whether the VoIP service provider has been recommended by other users. If those who have used the service think it is good, chances are that it may be good. However, a service provider that has no recommendations must be avoided.

Key Benefits of using VoIP for your Business Phone Service

VoIP, just like UCaaS, benefits your business in many ways over traditional landline calls. The fact that VoIP calls are made online ensures that the office or remote work is well-coordinated and organized.

Below are the key benefits and features of VoIP for business:

1) Stay Connected Anywhere

One key feature of business VoIP is "find me/follow me," letting owners use one virtual number wherever they are, even on a Bahamas trip.

2) Various Messaging Choices

Business VoIP providers offer messaging options, from free messaging to professional mass messaging solutions for marketing agencies.

3) Customize Your Numbers

VoIP allows businesses to adjust the number of lines they use, providing flexibility to expand or reduce as needed.

4) Auto Attendant Convenience

Virtual numbers include an auto attendant or virtual receptionist, managing calls and directing them to the right departments, eliminating the need for a receptionist.

5) Professional Business SMS

VoIP lets you send professional business messages from your phone, maintaining a polished image when communicating with clients and colleagues.

Questions to Ask Potential VoIP Service Provider

Asking questions is one way to push VoIP service providers to offer as much information as possible. If the service provider is making false promises, the questions may push the provider into making serious mistakes.

What are the main costs including recurrent ones?

Do you offer a money-back guarantee?

Do you port phone numbers?

What is the cost?

Do you have long-term contracts?

What is the cancelation fee?

What are the main calling features included?

Do you offer international calling?

These questions are important since they help the provider disclose all information. If the service provider has any hidden fees, they should be disclosed upfront to avoid getting into an expensive contract without knowing.

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