Dialpad, a leading provider in the unified communications as a service (UCaaS) market, has recently acquired Surfboard, a company specializing in...
Dialpad Acquires Workforce Management Business Surfboard: A Strategic Expansion in UCaaS
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UCaaS Solutions
RingCentral announces WhatsApp integration
RingCentral Product Updates Introduction to the RingCentral AI Assistant Overview Introduces an AI-driven feature designed to optimize customer...
Dialpad Call Recordings Issue
Incident Overview Issue Identification: Dialpad reported an issue where some call recordings were not available. Date Reported: October 30, 2024...
Why Unified Messaging Is Crucial for Businesses
Explore why unified messaging boosts efficiency and collaboration in businesses, leading to enhanced communication and streamlined operations.
Enhancing Microsoft Teams with GoTo: Discover Business Collaboration Tools
The intersection of VoIP and UCaaS products with platforms like Microsoft Teams is critical for enhancing business operations. A recent webinar...
Latest Updates in Dialpad: Enhancing VoIP and UCaaS Solutions
As businesses increasingly rely on VoIP (Voice over Internet Protocol) and UCaaS (Unified Communications as a Service) solutions to streamline their...
Major Dialpad Service Disruption: Lessons for VoIP and UCaaS Users
On June 18, 2024, Dialpad, a leading VoIP and Unified Communications as a Service (UCaaS) provider, experienced a significant service disruption...