Exploring PanTerra Networks: Streamlining Communication for Modern Businesses
PanTerra Networks emerges as a pioneering cloud-based unified communications solution designed to streamline communication and collaboration for modern businesses. It focuses on providing a comprehensive suite of services that includes voice, video, messaging, and collaboration tools, all integrated into a single platform. With an emphasis on flexibility, security, and scalability, PanTerra Networks caters to the evolving needs of businesses, ranging from small enterprises to large organizations. The platform is engineered for simplicity, ensuring ease of use without compromising on functionality, thereby enhancing operational efficiency and productivity.
Key Offerings:
Features
Description
Voice
Encrypted VoIP calling, enables clear and reliable audio
Video
Proprietary Video Conferencing with Silent Monitor, Whisper & Barge functions
Chat
Proprietary IM and Team Chat service called "Streams"
Fax
Group Fax & Single Fax included on Professional Seats
Security
SOC-2 Compliant and HiTRUST
Pricing
Aggressive Prices - Free US Based Support and Onboarding
Rating 4.8 (93 reviews)
Call quality
(4.8)
Business Messaging
(4.7)
Video Conferencing
(4.8)
File Sharing
(4.8)
Pros and Cons: Based on User Reviews
Pros:
Ease of Use:
PanTerra Networks is celebrated for single sign-on application Streams and Streams intuitive interface, significantly reducing the time spent in other applications.
US Based Support & Onboarding:
PanTerra continues to keep a high net promoter score by offering 24/7/365 US based Support and US Based Onboarding.
Mobile App Reliability & Function:
PanTerra’s mobile app allows users to make and receive business calls, texts, and faxes directly from their mobile device, eliminating the need to carry a separate work phone.
Clear & Secure VoIP Calls:
The platform provides crystal clear VoIP call quality, in an encrypted telecom environment.
Cons:
Resource Intensity:
Some users report that the platform can be resource-intensive, requiring a significant amount of RAM for optimal performance.
No Local Presence Internationally:
The platform services businesses that are based in the US and Canada. If you have an international presence and want a business phone system for all locations globally, PanTerra Networks is not a good fit.
Support Response:
Web Chat support is unavailable on their website. Although it is 24/7/365 support, you need to call or send an email to communicate with support
What UCaaS Review’s Algorithm Says is PanTerra Networks’ Winning Edge:
PanTerra Networks streamlines communication and boosts productivity with its user-friendly features. The Streams app with single sign-on reduces time spent navigating multiple applications. US-based onboarding and 24/7 support ensure a smooth user experience with any questions addressed promptly. PanTerra's mobile app keeps you connected anywhere, allowing you to make calls, texts, and faxes directly from your mobile device in a secure fashion, eliminating the need for a separate work phone. Most importantly, PanTerra's secure and encrypted VoIP calls guarantee crystal-clear communication, keeping your conversations confidential.
Suggested Demo Discussion Points:
When considering PanTerra Networks, prioritize a hands-on demo to test the mobile applications and all of the communication channels available inside the mobile app. Focus on evaluating the US Support that they list as a key differentiators. Ask for a demonstration on the admin portal, highlighting the encrypted environment to demonstrate the privacy and security of conversations. Askl to see the device manager that allows you to control an IP phone from the admin portal itself.
UCaaSReview Insights:
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