RingCentral Product Updates Introduction to the RingCentral AI Assistant Overview Introduces an AI-driven feature designed to optimize customer...
RingCentral announces WhatsApp integration
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Product Updates
Dialpad Faced Recent Critical Platform Incidents
Dialpad has experienced several critical platform disruptions during September 2024. These incidents serve as important reminders of the need for...
Latest UCaaS and VoIP Updates: What Businesses Need to Know
A recent article from No Jitter highlights significant developments in the The VoIP and UCaaS industry, including GoTo's launch of GoTo Connect CX,...
How Nextiva’s Scheduled Maintenance Affects Your Business Operation
Businesses today rely on uninterrupted access to communication platforms like VoIP and Unified Communications as a Service (UCaaS) for seamless...
Dialpad Resolves Data Duplication Issue Affecting Analytics Dashboards
In September 2024, Dialpad addressed an incident that impacted their analytics feature, which resulted in duplicate data in historical dashboards....
RingCentral Introduces New Updates to Enhance Communication and User Experience
RingCentral released several key updates aimed at improving user experience and operational efficiency for businesses. These recent enhancements...
RingCentral Announces Latest Enhancements for ServiceNow and Dynamics 365 Integrations
RingCentral has rolled out new updates to its RingCX platform, focusing on enhanced integrations with ServiceNow and Dynamics 365. These updates aim...
Dialpad Enhances AI Backend System for Improved Voice Intelligence
Dialpad has successfully completed a significant upgrade to its AI backend system, ensuring improved performance and reliability for its Voice...
Latest Zoom Updates: Enhancements for Contact Center and Virtual Agent – July 2024
Latest Zoom Updates: Enhancements for Contact Center and Virtual Agent - July 2024 Keeping you informed with the latest developments in the UCaaS...