In today’s fast-moving digital environment, customer engagement no longer begins on company websites but increasingly takes place on social media...
8×8’s Social Connect: Turning Comment Streams into Commerce Streams
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Product Updates
Vonage & AWS Join Forces to Bring Human‑Like AI Voice Agents to UCaaS
Vonage & AWS Join Forces to Bring Human‑Like AI Voice Agents to UCaaS At the AWS Summit in New York, Vonage - an Ericsson subsidiary and global...
RingCentral & NICE Extend Their Strategic Alliance: What It Means for the Future of Unified Business Communications
RingCentral and NICE have renewed their long-standing strategic partnership for several more years. The extension includes deeper integration...
Zoom Will Migrate Service Status Page to New Domain
Zoom has announced an important update that will affect how users access real-time information about service availability and operational status. In...
Nextiva – Product Update: Contact Center Latency Incident
Overview Nextiva users experienced a critical service degradation impacting the Nextiva Contact Center. The incident, which spanned nearly 10 hours,...
PanTerra Debuts Luna AI, Targeting Frontline Communication with AI Receptionist
Explore UCaaS integration with legacy systems to boost efficiency and modernize communication without overhauling your entire infrastructure.
PanTerra Launches StreamsAI: Ushering in a New Era of Intelligent Business Communications
Explore UCaaS integration with legacy systems to boost efficiency and modernize communication without overhauling your entire infrastructure.
Product Update: Grandstream HT813 ATA Integration with 8×8 UCaaS Services
Boost VoIP reliability by achieving 99.99% uptime. Discover essential strategies and tools for a robust and uninterrupted network performance.
Dialpad Product Update: Resolved Issues with Call Routing and Connectivity
Secure your VoIP calls with encryption. Learn effective techniques to protect your conversations from snoopers and preserve your privacy today.