One of the latest advancements in the UCaaS space comes from Signal, a privacy-focused messaging app that has traditionally been known for its...
UCaaS
Klarna Introduces Flexible Payment Options for Zoom: What This Means for UCaaS
The integration of financial technology and Unified Communications as a Service (UCaaS) platforms has opened new avenues for enhancing user...
Nextiva Unveils Workforce Scheduling for Enhanced Employee Management
Nextiva, a leader in unified communications, has launched a new solution aimed at enhancing workplace management. The solution, dubbed Nextiva...
Impact of Recent Dialpad Service Interruptions on Business Operations
In a recent incident involving Dialpad, a prominent Unified Communications as a Service (UCaaS) provider, businesses experienced significant...
Maximizing Your UCaaS Return on Investment
Boost UCaaS ROI with strategic tips. Explore cost-effective tools and data-driven insights to enhance your unified communications investment.
How Nextiva’s Scheduled Maintenance Affects Your Business Operation
Businesses today rely on uninterrupted access to communication platforms like VoIP and Unified Communications as a Service (UCaaS) for seamless...
Dialpad Resolves Data Duplication Issue Affecting Analytics Dashboards
In September 2024, Dialpad addressed an incident that impacted their analytics feature, which resulted in duplicate data in historical dashboards....
RingCentral Unveils AI-Powered Solutions for Enhanced RingCX Contact Center Efficiency
RingCentral has launched new AI-powered solutions for its RingCX contact center platform, designed to enhance business operations for companies...
Vonage Enhances AI-Driven SIP Capabilities for Businesses: A UCaaS Revolution
Vonage, a leader in cloud communications and now part of Ericsson, has recently launched intelligent SIP (Session Initiation Protocol) capabilities...