The 2025 8×8 Elevate Awards highlight a year of significant progress across the Unified Communications as a Service (UCaaS) and Voice over IP (VoIP) landscape. Hosted by 8×8, Inc, a provider of integrated cloud contact center and UCaaS solutions, the awards recognize standout achievements from global channel partners.
For business leaders, IT buyers, and channel professionals tracking the evolution of UCaaS, the Elevate Awards offer insight into how partners are driving real-world impact through scalable, secure, and cloud-based communications infrastructure.
This year’s recipients represent a range of categories and geographic regions, underscoring the critical role that channel partnerships play in enabling enterprise-grade collaboration, digital transformation, and service delivery across diverse industries.
A Focus on Channel-Centric Growth
At its core, the Elevate Awards program celebrates the pivotal role channel partners play in enabling enterprises to migrate from traditional telephony to cloud-native communications and customer engagement platforms. With 8×8’s product suite—anchored by the XCaaS™ (eXperience Communications as a Service) platform—partners are helping companies unify voice, video, messaging, and contact center experiences on a single cloud platform.
By spotlighting achievements like customer retention, deal size growth, and creative deployment strategies, 8×8 is not only recognizing current partner success but also paving the way for future UCaaS innovation driven through indirect sales models.
What This Means for Businesses Adopting UCaaS
For organizations considering or expanding their UCaaS deployments, the Elevate Awards provide meaningful indicators of which partners have a proven track record of delivering successful, scalable implementations.
Here are key takeaways for VoIP and UCaaS adopters:
- Partner Expertise Matters: Businesses should prioritize working with solution providers recognized for excellence and innovation. Award winners like Telarus (CCaaS Partner of the Year) have demonstrated significant proficiency in deploying cloud contact centers that improve customer engagement metrics and agent performance.
- Faster Time to Value: Fast-growth partners such as Bridgepointe Technologies suggest that some firms are streamlining onboarding and accelerating digital transformation timelines—crucial for businesses needing immediate communication upgrades.
- Vertical Specialization Is Growing: ConvergeOne’s recognition in the public sector underscores how UCaaS solutions are becoming more tailored to compliance, security, and service delivery requirements in regulated industries.
- New Entrants Are Gaining Momentum: Sandler Partners’ recognition as New Partner of the Year proves that emerging resellers can deliver high-impact results and fresh approaches to deploying modern voice and messaging stacks.
8×8’s Ecosystem Strategy: Future-Ready Communications
This awards cycle also illustrates the broader strategy behind 8×8’s XCaaS platform: a full-suite approach to employee and customer communications, emphasizing interoperability, AI enhancements, and centralized data visibility. Partners are key to delivering these outcomes efficiently, especially for businesses undergoing IT modernization or hybrid workforce enablement.
The company’s recently enhanced partner program—8×8 Elevate—aims to deepen these relationships with more robust training, co-marketing, and technical resources. For end-users, this means more skilled advisors and implementers ready to translate UCaaS features into measurable business value.
Final Thoughts: A Rising Tide for UCaaS
As the UCaaS landscape becomes more competitive and cloud-first strategies reshape enterprise IT, the 2025 Elevate Awards offer a timely reminder: partner execution often makes or breaks deployment success. For organizations evaluating vendors, these recognitions provide more than just a list of top performers, they highlight which partners are effectively turning platforms into real-world results.
Whether managing a shift from on-prem PBX, expanding a distributed support operation, or integrating communications more deeply with CRM systems, the strength and reliability of a UCaaS partner can be the difference between friction and fluidity. This year’s Elevate Award winners illustrate how channel partners continue to shape the future of business communication—one implementation at a time.
For more details on the new launch, you can read the original blog here.
Stay tuned to 8×8’s UCaaSReview provider profile for more insights and updates on the latest developments.
